Your Questions, Answered

Questions? We have answers!

Explore our FAQs to find answers to common questions. If you don’t find what you need, contact our customer support team.

How do I track my order?

Tracking your order is simple! After shipping, you’ll get a confirmation email with a tracking number. Click on the number or enter it on our tracking page for real-time delivery updates.

What is your return policy?

We offer easy returns within 07 days. Return unused items in original packaging with tags. Contact our support team to start the return process.

How long does shipping take?

We understand you’re eager to receive your items. Standard shipping times vary based on your location, ranging from 20 minutes to 24 hours. Rest assured, we work hard to deliver your order as quickly as possible.

Do you ship internationally?

Yes, we ship internationally! Our products are available globally. Please note that international shipping may take longer and additional customs fees may apply.

Contact Al Falaq Group for Premium Customer Service

BLDG # 06, STREET # 23, 597

DUBAI INVESTMENT PARK 2, Dubai, UAE

Phone No: +971 506314352 :: WhatsApp: +971 503629851

sales@alfalaq.ae
care@alfalaq.ae
786aft@gmail.com

Explore Fresh Fish, Meat, and Produce at Al Falaq Group

Discover the finest fresh fish, meat, produce, and more. Browse our curated selection and enjoy exceptional quality products every day!

  • Extensive Product Range
  • User-Friendly Shopping Experience
  • Effortless Shopping
  • Handpicked Quality Brands
  • Prompt and Dependable Delivery
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